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Systematic management service
The 24-hour professional consulting service network provides customers with a series of services such as consultation and complaint at any time. Systematic service management process and supervision system. Ensure efficient and high quality service.
Standardized service
Within the whole service system, implement the system of technical engineers holding certificates. Standard service behavior standard.
Quality commitment
The product is guaranteed for one year from the date of sale, and the product is maintained for life. During the warranty period, if the equipment fails or is damaged due to the quality of the product itself, hualidun is responsible for free repair or replacement.
Full follow up service
For every customer of hualidun, we will conduct regular telephone follow-up, listen to service feedback, track service quality, establish customer service file system and long-term follow-up service.